A conceptual approach to digital transformation of the educational process at a higher education institution

Objectives. The research aims to develop a conceptual approach to the digital transformation of university educational processes. The approach is based on a detailed analysis of the stages, participants, and components of the educational process at universities in order to develop a roadmap for digitalization and the development of a datadriven educational process management system. The main objectives of digital transformation are: (1) improve convenience for all groups of end users by providing access to data and operations with data related to the educational process; (2) increase the transparency of all components of the educational process; (3) release human and time resources by minimizing routine operations and improving the quality of decisions. The development of a data-driven educational process management system is based on digital culture principles of process management, which imply that the data collected in university systems are consistent, organized into a single structure. and stored in a form convenient for the development of new digital services. The development of tools for intelligent decision support and learning analytics is executed cooperatively by developers, analysts, and end users at all levels.

Methods. The research considers the work experience of the authors and their colleagues in Russian and international universities as users of information systems and services, developers of educational analytics services, and managers at various levels, as well as the stages of university digital transformation.

Results. The proposed conceptual approach increases comprehension by setting goals and organizing the planning of digital transformation processes in education. As well as providing a detailed description of the major participants and components of the educational process, comprising students, teachers and educational programs, the article discusses data selection criteria.

Conclusions. The development of a conceptual approach for creating a data-driven educational process management system at a university is becoming a priority task, whose successful execution will underpin further university advancement and competitiveness.

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